IC90 HUMAN RESOURCE MANAGEMENT (HRM) - 13

Que. 1 : Q1) Of the four stages of learning, which one occurs when the changes during conversion are firmly internalised?

   1.  a) Dissatisfaction

   2.  b) Unfreezing

   3.  c) Conversion

   4.  d) Refreezing

Que. 2 : Q2) ____ is the essential aspect of communication

   1.  a) enclosure.

   2.  b) letter.

   3.  c) telephone.

   4.  d) feedback.

Que. 3 : Q3) Employee benefits which are not a part of normal pay are sometimes called ______________.

   1.  a) Optional benefits

   2.  b) Supplementary benefits

   3.  c) Fringe benefits

   4.  d) Complimentary benefits

Que. 4 : Q4) Under ERG theory, “R” stands for---------

   1.  a) Rationality

   2.  b) Responsibility

   3.  c) Remuneration

   4.  d) Relatedness

Que. 5 : Q5) The ability to influence is defined as______________.

   1.  a) Power

   2.  b) Authority

   3.  c) Supremacy

   4.  d) Control