IC90 - Human Resource Management (HRM) - 04
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| Q1.Which are the factors related to the quality of work-life of an employee in an organization? 1. Suitability of working hours 2. The behavior of superiors 3. Revenue of the organization |
| Only 1 |
| Only 2 |
| 1 and 3 |
| 2 and 3 |
| 1 and 2 |
| Q2.____refers to the extent to which the decision-making powers are retained at the higher levels of the hierarchy. |
| Facilitation |
| Centralization |
| Delegation |
| Scalar chain |
| Decentralization |
| Q3.Health insurance cards are issued to all the employees of XYZ Ltd. Which of Maslow’s needs is addressed in this? |
| Affiliation or Social needs |
| Physiological needs |
| Need of Self – Actualization |
| Esteem needs |
| Security or Safety Needs |
| Q4.Name the informal and unstructured communication channel that cuts across formal channels of communication. |
| Lateral communication |
| Written communication |
| Vertical communication |
| Downward communication |
| Grapevine |
| Q5.What does the term ‘level’ mean in the sentence, ‘Persons with good interpersonal skills, level with others’.? |
| Speak diplomatically |
| Speak frankly and openly |
| Provide equal opportunity for all to express their views |
| Speak what the other person likes to hear |
| Avoid speaking unpleasant truth |
| Q6.____ refers to the movement of an employee from one job to another within the organization. |
| Recruitment |
| Selection |
| Transfer |
| Promotion |
| None of the above |
| Q7.Control of a large number of subordinates by the manager depends upon which of the following factor/s? |
| Unskilled labor |
| Qualified labor |
| Distant work locations |
| All of the above |
| None of the above |
| Q8.Identify the training methodology in which the subject matter for learning is presented in small units referred to as frames. 1. In basket exercise 2. Programmed instructions 3. Computer-aided training |
| Only 2 |
| 1 and 3 |
| 1 and 2 |
| 2 and 3 |
| 1,2 and 3 |
| Q9.What are the parties involved in the industrial relations of an organization? |
| Only Unions and Management |
| Unions, Management and Government |
| Agents, development officers, Management and Unions |
| Employees, Management, and Government |
| Ministry of finance, Unions, Management and Government |
| Q10.Which specific quality of a leader is classified as ‘country club’? |
| Sympathetic |
| Conservative |
| Self-centered |
| Problem solver |
| All of the above |