IC14 REGULATION OF INSURANCE BUSINESS - 09

 22
Q1.Those nominees who are alive on the date of the death of the life assured only will get the ____.
 Gross money
 Policy money
 Whole money
 Net money
Lump-sum money
 
Q2.Its the duty of every insurer to inform and keep informed periodically of the insured on the requirements to be fulfilled by the insured regarding lodging of a ____ arising in terms of the policy and the procedures to be followed by him/her to enable the insurer to settle a claim easily.
 question
 query
 claim
 complaint
 feedback
 
Q3.The cover premium charges in case of ULIPs is dependent on ____.
 Policy plan agreement
 Unit
 Premium
 Age
 Discount in premium involved
 
Q4.Who can the complaint be under the pre-requisite conditions?
 The Insurer
 An aggrieved individual who has taken an insurance policy
 Proposer
The Policyholders collector
 Discount in premium involved
 
Q5.As per the 'Protection of Policyholders interests guidelines, the Maximum Turn Around Time specified for Post policy issue service requests concerning mistakes/refund of proposal deposit is __.
 2 days
 5 days
 7 days
 10 days
 15 days
 
Q6.__ does not come under the preview of IRDAI.
 Adequate information about products and services
 Setting minimum and maximum service charges
 Funding long term growth of the insurance industry
Enforcing transparency and efficiency in working
 Speedy settlement of claims
 
Q7.The full form of ACR is ___.
 Annual CA's Reports
 Annually Collected Revenue
 Alternate Conflict Resolution
 Association for Consumer Relations
 Annual Confidential Reports
 
Q8.___ is a pre-requisite condition for lodging a complaint.
 The total relief sought must be within an amount of Rs 20 lakh
The subject matter of the complaint should not currently be or have earlier been before a Court/consumer forum
 The complaint must be by an individual on a personal lines insurance and within the terms of reference of the Insurance Ombudsman
 All of the above
 None of the above
 
Q 9.__ deals with the disputes between insurer and insurer.
 Consumer commission
 Grievance Cell
 Grievance Redressal Authority
 Consumer councils
 Consumer groups
Q10.The books of accounts of insurance companies have to be maintained as per the guidelines of ___.
 RBI
 Insurance company's head office
 IRDAI
 Insurance regulating bodies
 Ministry of corporate affairs

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