IC14 REGULATION OF INSURANCE BUSINESS - 09
Q1.Those nominees who are alive on the date of the death of the life assured only will get the ____. |
Gross money |
Policy money |
Whole money |
Net money |
Lump-sum money |
Q2.Its the duty of every insurer to inform and keep informed periodically of the insured on the requirements to be fulfilled by the insured regarding lodging of a ____ arising in terms of the policy and the procedures to be followed by him/her to enable the insurer to settle a claim easily. |
question |
query |
claim |
complaint |
feedback |
Q3.The cover premium charges in case of ULIPs is dependent on ____. |
Policy plan agreement |
Unit |
Premium |
Age |
Discount in premium involved |
Q4.Who can the complaint be under the pre-requisite conditions? |
The Insurer |
An aggrieved individual who has taken an insurance policy |
Proposer |
The Policyholders collector |
Discount in premium involved |
Q5.As per the 'Protection of Policyholders interests guidelines, the Maximum Turn Around Time specified for Post policy issue service requests concerning mistakes/refund of proposal deposit is __. |
2 days |
5 days |
7 days |
10 days |
15 days |
Q6.__ does not come under the preview of IRDAI. |
Adequate information about products and services |
Setting minimum and maximum service charges |
Funding long term growth of the insurance industry |
Enforcing transparency and efficiency in working |
Speedy settlement of claims |
Q7.The full form of ACR is ___. |
Annual CA's Reports |
Annually Collected Revenue |
Alternate Conflict Resolution |
Association for Consumer Relations |
Annual Confidential Reports |
Q8.___ is a pre-requisite condition for lodging a complaint. |
The total relief sought must be within an amount of Rs 20 lakh |
The subject matter of the complaint should not currently be or have earlier been before a Court/consumer forum |
The complaint must be by an individual on a personal lines insurance and within the terms of reference of the Insurance Ombudsman |
All of the above |
None of the above |
Q 9.__ deals with the disputes between insurer and insurer. |
Consumer commission |
Grievance Cell |
Grievance Redressal Authority |
Consumer councils |
Consumer groups |
Q10.The books of accounts of insurance companies have to be maintained as per the guidelines of ___. |
RBI |
Insurance company's head office |
IRDAI |
Insurance regulating bodies |
Ministry of corporate affairs |