SEBI - Investor Certification Examination
SEBI - Investor Certification Examination
Q 1. What is the purpose of SCORES?
To provide investment advice
To facilitate securities trading
To resolve grievances related to the securities market
To conduct financial audits
Q 2. How can an investor file a complaint on SCORES?
Through email only
By contacting the nearest SEBI office
By directly visiting the company's office
By mailing a physical complaint to SEBI
Q 3. Within what timeframe can an investor complain about SCORES?
Within one year from the date of cause of complaint
Within three years from the date of cause of complaint
Within six months from the date of cause of complaint
Within one week from the date of cause of complaint
Q 4. What is the first step in filing a complaint on SCORES?
Register on SCORES
Contact SEBI directly
Seek legal advice
Seek assistance from a financial advisor
Q 5. How can supporting documents be attached when filing a complaint on SCORES?
In the form of physical copies sent by post
Through email attachments
Through fax
In the form of scanned copies mailed to SEBI
Q 6. What is the significance of the unique registration number generated after filing a complaint on SCORES?
It serves as a password for future logins
It is required for accessing investment portfolios
It enables investors to track the status of their complaint
It is necessary to open a brokerage account
Q 7. What happens after a complaint is examined by SEBI and deemed within its purview?
SEBI closes the complaint
SEBI forwards the complaint to the concerned entity with advice for response
SEBI conducts an investigation
SEBI seeks legal action against the investor
Q 8. How can investors check the status of their complaints?
By visiting the nearest SEBI office
By logging in to their account on SCORES
By contacting the company's customer service
By mailing a physical request to SEBI
Q 9. What can investors do if the data to be uploaded exceeds 2 MB for each category?
Split the data into smaller files
Ignore the additional data
Mail the data to SEBI
Send it by post to any SEBI office
Q 10. How can an investor register on SCORES for the first time?
By directly lodging a complaint
By contacting the nearest SEBI office
By clicking "Register Here" on the SCORES website and entering your details
By seeking assistance from the company's compliance officer
Q 11. Where can an investor find the list of options to select a category while complaining about SCORES?
At the nearest bank
In the company's annual
On the SCORES website
Through social media platforms
Q 12. What should an investor do if they are not satisfied with the resolution provided by the concerned company, exchange, or broker?
Take legal action immediately.
Approach the nearest police station.
Directly file a complaint on SCORES.
Submit a written complaint to SEB.I
Q 13. What should an investor do if they fail to complain within the stipulated time frame?
Take legal action against the company
Seek assistance from the media
Approach the stock exchange
File a complaint with the police
Q 14. What should an investor do if they already have a username and password?
Contact SEBI directly
Register on SCORES again
Click on "Register/ login to lodge complaints" on the SCORES website
Seek assistance from a financial advisor
Q 15. How can you check the status of your complaint filed on SCORES?
By contacting SEBI directly
By logging in to your account
By visiting the nearest SEBI office
By calling the SEBI Help Line