IC90 - Human Resource Management (HRM)-3

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Q 1. How does spirituality contribute to ethical behavior in the workplace?

a) By encouraging profit maximization

b) By promoting the exploitation of others

c) By emphasizing the importance of duty and responsibility

d) By advocating for cost-cutting at the expense of safety

e) By prioritizing personal benefits over duty
 
Q 2. How is the environment described about HR challenges and opportunities in the future?

a) Static and predictable

b) Diverse in interests, abilities, and motivations

c) Conventional and unchanging

d) Limited in scope and potential

e) Rigid and unyielding
 
Q 3. What is the significance of maintaining written records in a bureaucratic organization, as per Weber's principles?

a) To eliminate all records

b) To avoid a hierarchy of positions

c) To promote improvisation

d) To make known the basis of actions and decisions

e) To increase red tape
 
Q 4. According to Frederick W. Taylor's scientific management principles, what should be the basis for comparing jobs to decide on wages and qualifications?

a) Workers' seniority

b) Time and Motion studies

c) Worker experience

d) Workers' physical fitness

e) Length of employment
 
Q 5. How can departmentalization be done in an organization based on different products?

a) By eliminating all product-related divisions

b) By centralizing all product-related functions in a single department

c) By creating separate divisions for each product or product category

d) By reducing the number of products offered by the organization

e) By minimizing the focus on product-related activities
 
Q 6. What do principles of management provide guidelines for?

a) Maximizing waste and costs

b) Minimizing benefits and resources

c) Maximizing procurement and waste

d) Minimizing the cost of procurement and maximizing benefits

e) Maximizing benefits and minimizing waste
 
Q 7. What is the most important asset of an organization, according to HRM?

a) Financial resources.

b) Technology.

c) Physical assets.

d) Human resources.

e) Procurement costs.
 
Q 8. How are promotions generally made within organizations?

A) Based solely on seniority

B) Based solely on merit

C) Based on both seniority and merit

D) Based on employee preferences

E) Randomly, without any criteria
 
Q 9. Which training method is most suitable for learning theoretical concepts but not for acquiring operational skills?

A) Simulation

B) Case studies

C) Programmed instruction (PI)

D) Computer Aided Training (CAT)

E) Roleplay
 
Q 10. How does the style of management change as an organization grows, according to the text?

A) It becomes more ad-hoc and entrepreneurial.

B) It becomes more formal with procedures in place.

C) It involves less personal contact among employees.

D) It decreases coordination and control.

E) It reduces autonomy at the junior levels.
 
Q 11. How can managers ensure that employees exhibit behaviors consistent with the organization's philosophy and values?

A) By enforcing strict legal regulations

B) By discouraging open communication

C) By imposing excessive control and supervision

D) By sharing and reinforcing the organization's values

E) By promoting unethical behavior
 
Q 12. How does delegation differ from empowerment, as explained in the text?

A) Delegation involves giving formal authority, while empowerment is about taking initiative.

B) Delegation and empowerment are essentially the same thing.

C) Delegation is about allowing employees to do whatever they want.

D) Empowerment is about strictly following orders from seniors.

E) Delegation involves chasing people who have authority.
 
Q 13. According to the text, what is an example of "noise" created by the receiver himself during communication?

A) Interruptions by others

B) Overlapping frequencies in a radio broadcast

C) Lack of coherence in sentences

D) Thoughts triggered by the speaker's comments

E) Repetitive use of words like "and all that"
 
Q 14. Why is it important to avoid contradicting or criticizing others when third parties are around, according to the text?

A) To maintain a sense of openness in a group.

B) To ensure outsiders understand the criticism.

C) To avoid losing face before others.

D) To promote bluffing and cheating.

E) To build good interpersonal relationships.
 
Q 15. What is the role of a leader in building cohesiveness in a group and turning it into a team?

A) The leader's role in building cohesiveness is limited to formal groups, not informal groups.

B) The leader's role is primarily to enforce norms within the group.

C) The leader has no role in building cohesiveness; it depends solely on the group members.

D) The leader is responsible for building cohesiveness in a group and turning it into a team.

E) Building cohesiveness in a group is the sole responsibility of the group members, not the leader.


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