IC90 - Human Resource Management (HRM)-10

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Q 1. What term is used to describe a person who occupies a specific role within an organizational structure?

a) Superior

b) Peer

c) Incumbent

d) Subordinate

e) Leader

Q 2. What does an "inverted pyramid" type of structure in an organization consist of?

a) Customers at the top, followed by management

b) Employees at the top, followed by customers

c) Top management at the top, followed by employees

d) Employees at the top, followed by management and customers

e) Management at the top, followed by customers and employees

Q 3. What is the role of exercises and laboratory work in the learning process?

a) Exercises and laboratory work are irrelevant to learning.

b) Exercises and laboratory work reinforce learning and develop skills.

c) Exercises and laboratory work replace traditional learning methods.

d) Exercises and laboratory work hinder the learning process.

e) Exercises and laboratory work are limited to specific subjects.

Q 4. What can happen to an employee's willingness to work over time, according to the passage?

A) It will always remain high throughout the employee's career.

B) It can be reduced if the job is not challenging or suitable.

C) It is not affected by the nature of the job.

D) It increases as the employee gains more experience.

E) It remains constant regardless of external factors.

Q 5. In a seminar, what are participants typically expected to do?

A) Act out given roles in a specific situation

B) Discuss important issues in a group setting

C) Prepare papers on a given topic

D) Study and analyze real-life situations

E) Engage in laboratory experiments

Q 6. According to the text, why is the pace of change in recent times considered faster?

A) Because humans are more resistant to change

B) Due to evolutionary changes in nature

C) Because organizations are adapting more slowly

D) Because of the rapid creation of new knowledge and technology

E) Because organizations are becoming more rigid

Q 7. What is the "bias for action" characteristic of culture, as identified in "In Search of Excellence" by Tom Peters and R. H. Waterman?

A) A tendency to avoid taking risks

B) A preference for complex organizational systems

C) A focus on employee autonomy

D) A preference for lengthy decision-making processes

E) A tendency to take action and get things done

Q 8. What do Herzberg's findings support, as mentioned in the text?

A) Workers prefer routine tasks to challenging ones.

B) Challenging jobs are less motivating than routine jobs.

C) Workers want to work when they experience importance and recognition at work.

D) Routine jobs are always monotonous.

E) Workers are motivated by punishment.

Q 9. What can be a challenge when using language in communication, beyond dictionary meanings?

A) Language is too formal for effective communication.

B) Language lacks connotations in popular usage.

C) Some expressions have connotations beyond dictionary meanings.

D) Language is universally understood.

E) Language is rarely used in communication.

Q 10. What is the significance of listening to people in interpersonal communication, according to the text?

A) Listening promotes aggression and fights.

B) Listening is unnecessary when someone is angry.

C) Listening conveys a lack of concern.

D) Listening shows concern and support for self-worth.

E) Listening makes the other person defensive.

Q 11. What distinguishes working groups in organizations from informal groups?

A) Working groups in organizations are always formal, while informal groups are informal.

B) Working groups are less productive than informal groups.

C) Working groups are primarily focused on social interactions, while informal groups are task-oriented.

D) Working groups in organizations are often command groups, while informal groups are formed outside formal work requirements.

E) Working groups and informal groups are the same in organizations.

Q 12. What is the primary focus of organization-wide incentive plans?

a) To encourage individual performance

b) To provide benefits to senior executives

c) To reward employees for acquiring additional qualifications

d) To achieve organization-wide cost reduction

e) To offer benefits for festival loans

Q 13. In the context of industrial relations in India, what does the term "hartals" refer to?

a) Agreements reached through collective bargaining

b) Violent protests and demonstrations by unions

c) Government-mandated employment terms

d) Negotiations between unions and management

e) Employer associations

Q 14. What ethical dilemma might a salesman face in his role?

a) Deciding on the product's price

b) Choosing the company's marketing strategy

c) Promoting a product with questionable quality claims

d) Reporting sales figures accurately

e) Negotiating salary and benefits

Q 15. According to the passage, what is a potential challenge for HR personnel in insurance companies due to technological advancements?

a) Learning new skills for handling advanced technology

b) Handling security risks in the new factories

c) Regulating the use of drones in commercial activities

d) Managing cultural exports from India

e) Facilitating international tourism in India



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